Premium User
Nbr post: 7
Register: 2/22/07
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Posted: 7/6/20, 5:15 AM
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Hi, Appears my Charactier is not showing up on the rankings (2084226). I notice a similar post in the forum which states this is not a bug but was fixed. Can you please take a look and resolve.
Thanks in advance.
Sevenless
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Registered User
Nbr post: 15
Register: 3/1/02
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Posted: 7/12/20, 5:25 PM
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I just upgraded to Premium.
Now I DON'T have a character in Rankings.
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 7/12/20, 11:29 PM
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Hi Wenc,
I can see Wenceslas being ranked, I just select your server in this case to narrow it down a bit quicker:
> https://cln.sh/Y2B38z
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Premium User
Nbr post: 7
Register: 2/22/07
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Posted: 7/13/20, 5:01 AM
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Jelan,
Any update on Sevenless not appearing on the rankings?
Thanks.
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Registered User
Nbr post: 58
Register: 2/12/09
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Posted: 7/13/20, 7:51 AM
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Think you need to be a premium member to be ranked ...
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Premium User
Nbr post: 2
Register: 9/28/13
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Posted: 7/13/20, 5:06 PM
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hello. i am a recent premium member; i am unable to see my toon in rankings. any suggestions?
i have class selected, server selected and AC and HP.
Thanks, Ariaa
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 7/13/20, 9:22 PM
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Well technically you need an authentic profile to be ranked but yeah the only way to get one is to be a premium user 
Ariaaa, this is precisely your issue, your profile is not authentic, use Magelo Sync to update it and once you have the gold seal, you should be good to go.
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Premium User
Nbr post: 7
Register: 2/22/07
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Posted: 7/15/20, 9:09 AM
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Thanks Byratan and Jelan for confirmation.
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Premium User
Nbr post: 2
Register: 9/28/13
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Posted: 7/15/20, 1:16 PM
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thank you very much for your time and advice. i will sync and recheck - after work and when the servers are back up. have a great day.
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Registered User
Nbr post: 15
Register: 3/1/02
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Posted: 7/19/20, 9:15 PM
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I checked it again and I don't see it.
I selected my Guild (The Silent Minority) and my server (The Rathe)
I get 5 ENC
Server AA HP Mana Mana+ H.INT S Dmg
1. Grimess <The Silent Minority> rathe 42635 318293 301364 371 2627 3165
2. Hasteplz <The Silent Minority> rathe 43203 281276 261708 437 2239 3082
3. Jaiha <The Silent Minority> rathe 16519 102951 98216 202 418 807
4. Fattilapp <The Silent Minority> rathe 17116 45133 41855 103 180 180
5. Karpov <The Silent Minority> rathe 776 20668 23786 33 84 49
1 to 5 of 5 (5 in total)
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 7/20/20, 2:54 AM
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Hi Wenc,
I checked again and none of your characters are authentic
> https://cln.sh/bJdnca
Now that Magelo Sync has been synced, please sync those characters and then check the ranking again, they should now be there.
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Registered User
Nbr post: 15
Register: 3/1/02
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Posted: 7/20/20, 11:24 AM
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Magelo Sync is "Unable to synchronize character"
So. Right now, I'm seeing going premium after 20 years as a mistake.
However - log shows it cannot find magelo-i18n
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 7/20/20, 11:08 PM
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Thanks a lot for the show of support Wenc, for someone who is using Magelo since 2002, it means a lot. Sarcasm aside, the sync issue has been fixed, please restart Magelo Sync and try again.
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Premium User
Nbr post: 7
Register: 2/22/07
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Posted: 11/23/20, 6:34 AM
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Hi,
Since this thread and in order to show in the rankings I have subscribed to premium which I paid about 2 days ago. Sevenless appeard on the rankings yesterday and has since disappeared again.
My character has the gold seal so presume I have all the requirements in order. Can you check if I am missing anything. Or am I meant to wait each time I sync for the character to disappear and then reappear after a time period?
Regards Sevenless.
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 11/23/20, 4:25 PM
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Hi sevenless,
Thanks for your support, I just had a look at your profile and you currently do not have a gold seal on it which indicates you must have done some kind of manual editing which voided it. Please use magelo Sync to sync it again so you get your gold seal back.
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