Registered User
Nbr post: 6
Register: 7/31/02
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Posted: 11/13/20, 6:33 PM
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Hello all,
I resubbed to premium status on 11/9/2020 and my account status still indicates it is expired. While some of my characters stats, etc have been synced the inventory has not due to, what I suspect is, my expired account status. Any help in this would be greatly appreciated.
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Registered User
Nbr post: 6
Register: 7/31/02
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Posted: 11/18/20, 1:57 AM
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Any update Jalen?
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Admin
Nbr post: 11388
Register: 5/4/01
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Posted: 11/23/20, 4:26 PM
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Sorry for the late reply, let me have a look at your account.
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Admin
Nbr post: 11388
Register: 5/4/01
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Posted: 11/23/20, 4:33 PM
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I do see an attempt to renew on Nov 10 but it does not seem from our end that it was actually completed. Can you check that the transaction actually was successful ? Did you use paypal ?
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Registered User
Nbr post: 6
Register: 7/31/02
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Posted: 11/23/20, 6:45 PM
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I am sorry, that is my bad as I did not check first to see if the payment actually went through. I did use paypal but I see nothing in the paypal or bank transactions.
I will try it again, thank you for investigating this.
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Admin
Nbr post: 11388
Register: 5/4/01
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Posted: 11/23/20, 6:47 PM
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No worry at all and thanks in advance for your support.
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Registered User
Nbr post: 6
Register: 7/31/02
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Posted: 11/23/20, 6:48 PM
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It went through this time. Sorry to have taken up your time.
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Admin
Nbr post: 11388
Register: 5/4/01
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Posted: 11/23/20, 7:17 PM
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Awesome !
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