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Messages in topic: Magelo Sync is not detecting my current characters
Muffinstalker
Premium User

Nbr post: 11
Register: 5/17/18
Posted: 2/22/22 3:04 AM

Since Everquest recently went to 64 bit, my Magelo Sync (Ver 5.0.0) has not been detecting any of my characters.

Is this a known issue? Some of my guildmates reported the same issues, others have been able to update without problems.
Jelan
Admin

Nbr post: 11125
Register: 5/4/01
Posted: 2/22/22 9:59 AM

Hi Muffinstalker,

Can you please post your Magelo Sync log so we can hopefully understand what is going on ?
Thanks !
Muffinstalker
Premium User

Nbr post: 11
Register: 5/17/18
Posted: 2/23/22 2:59 PM

[09:23:00] [WARNING] Could not find: magelo-i18n []
[09:23:00] [INFO] Using magelo-i18n[en]
[09:23:00] [INFO] Using magelo-i18n[en_US]
[09:23:00] [INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[09:23:00] [INFO] Windows 10 10.0 x86
[09:23:00] [INFO] Java version 1.8.0_261
[09:23:00] [INFO] America/New_York, en_US, windows-1252
[09:23:00] [INFO]
[09:23:00] [INFO] Services initialisation ...
[09:23:01] [INFO] Automatic user authentification...
[09:23:02] [INFO] User : muffinstalker (PREMIUM)
[09:23:02] [INFO] Game Slots : 1 free of 3
[09:23:02] [INFO] Starting services...
[09:23:02] [INFO] Starting service : Content Synchronizer
[09:23:02] [INFO] Starting service : Deadlock Hunter
[09:23:03] [INFO] Starting service : Game session seeker
[09:23:04] [INFO] New game session detected : eqgame.exe[5920]
[09:23:04] [INFO] Creating Everquest game monitor
[09:23:04] [INFO] Starting game monitor : EverQuest 4.0.0
[09:23:26] [INFO] Browsing ' https://eq.magelo.com'
[09:24:02] [INFO] Sending game content to server...
[09:24:02] [INFO] Detected game objects by GameMonitor (EverQuest 4.0.0) : 0
[09:24:02] [INFO] New detected game objects : 0
[09:24:02] [INFO] Sending observations
[09:24:38] [INFO] Stoping services...
[09:24:38] [INFO] Stoping service : Game session seeker
[09:24:38] [INFO] Stoping game monitor : EverQuest
[09:24:38] [INFO] Stoping service : Content Synchronizer
[09:24:38] [INFO] Sending game content to server...
[09:24:38] [INFO] New detected game objects : 0
[09:24:38] [INFO] Sending observations
[09:24:38] [INFO] Stoping service : Deadlock Hunter
[09:24:38] [INFO] Closing Magelo Sync
Muffinstalker
Premium User

Nbr post: 11
Register: 5/17/18
Posted: 2/23/22 3:37 PM

Fixed it. I was running the old Magelo Sync, now I am running the Magelo Sync 64.
Jelan
Admin

Nbr post: 11125
Register: 5/4/01
Posted: 2/23/22 7:24 PM

Great, glad you figured it out. I will clean up the installer soon so that only the 64bit version of Magelo Sync is installed to avoid this kind of confusion.