Premium User
Nbr post: 11
Register: 5/17/18
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Posted: 3/6/22, 3:25 AM
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When I attempt to run Magelo Sync, it asks me for my username and password.
When I enter them, a pop-up window indicates that it is an invalid username or password.
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I used the SAME username and password to log into the forums here, with no issue.
I used the SAME username and password to manually update my character, with no issue.
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Premium User
Nbr post: 11
Register: 5/17/18
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Posted: 3/8/22, 4:33 PM
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I have rebooted my machine.
I have reinstalled the Sync program.
I have repeatedly verified the Username and password are spelled correctly
Still get the same message.
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Admin
Nbr post: 11467
Register: 5/4/01
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Posted: 3/14/22, 3:13 AM
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That is super weird, especially given this is the first time I am hearing about such issue and as far as i can tell you seem to be the only one facing this at the moment. Is there any chance your password has some special characters ? It should not matter but just trying to brainstorm why it would work on the web and not with the client...
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Premium User
Nbr post: 11
Register: 5/17/18
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Posted: 3/18/22, 2:33 AM
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I changed my password, seems to have resolved the issue. No idea why it wasn't working.
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Admin
Nbr post: 11467
Register: 5/4/01
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Posted: 3/18/22, 4:36 AM
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Ya weird but glad it worked.
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