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Messages in topic:  "An error has occurred during synchronization."
Snaz
Premium User

Nbr post: 3
Register: 8/28/16
Posted: 7/12/22, 7:06 PM

I deleted the log file. Turned of the program, stopped the service. Restarted.

No effect. After a long spinning delay I still get a red X with: "A error has occurred during the synchronization. Please try again."
iheart46
Premium User

Nbr post: 6
Register: 11/9/04
Posted: 7/13/22, 11:26 AM

Having the same issue. Tried different characters on same account and a different account. All had the same result - lengthy spinning & the big red X.
GraemeFaelban
Premium User

Nbr post: 17
Register: 1/13/02
Posted: 7/17/22, 6:39 PM

Ditto, posted my magelo logs with my report.
Jelan
Admin

Nbr post: 11388
Register: 5/4/01
Posted: 7/28/22, 7:42 AM

Hi guys,

Can you please try again now that Magelo Sync has been patched and if this issue persists, can you please post your Magelo Sync log below, thanks in advance !
GraemeFaelban
Premium User

Nbr post: 17
Register: 1/13/02
Posted: 7/28/22, 11:02 AM

It is working for me as of a few days ago, already posted that on my thread.
iheart46
Premium User

Nbr post: 6
Register: 11/9/04
Posted: 7/29/22, 8:10 AM

Appears to be working for me now.
Anjilicia
Registered User

Nbr post: 3
Register: 9/26/05
Posted: 7/30/22, 9:02 AM

Hello! Having the same issue, here is my log:

[2022-07-30 08:57:55] Could not find: magelo-i18n []
[2022-07-30 08:57:55] Using magelo-i18n[en]
[2022-07-30 08:57:55] Using magelo-i18n[en_US]
[2022-07-30 08:57:55] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[2022-07-30 08:57:55] Windows 10 10.0 amd64
[2022-07-30 08:57:55] Java version 1.8.0_291
[2022-07-30 08:57:55] America/New_York, en_US, windows-1252
[2022-07-30 08:57:55]
[2022-07-30 08:57:55] Services initialisation ...
[2022-07-30 08:57:58] Automatic user authentification...
[2022-07-30 08:57:59] User : anjilicia (PREMIUM)
[2022-07-30 08:57:59] Game Slots : 2 free of 3
[2022-07-30 08:57:59] Starting services...
[2022-07-30 08:57:59] Starting service : Content Synchronizer
[2022-07-30 08:57:59] Starting service : Deadlock Hunter
[2022-07-30 08:58:00] Starting service : Game session seeker
[2022-07-30 08:58:01] New game session detected : eqgame.exe[18668]
[2022-07-30 08:58:02] Creating Everquest game monitor
[2022-07-30 08:58:02] Starting game monitor : EverQuest 4.1.4
[2022-07-30 08:58:03] [Char] Step -2
[2022-07-30 08:58:04] [Char] Step -1
[2022-07-30 08:58:04] [Char] Step 0
[2022-07-30 08:58:04] [Char] Step 1
[2022-07-30 08:58:04] [Char] Step 11
[2022-07-30 08:58:04] [Char] Step 12
[2022-07-30 08:58:04] [Char] Step 2
[2022-07-30 08:58:04] [Char] Step 3
[2022-07-30 08:58:04] [Char] Step 31
[2022-07-30 08:58:04] [Char] Step 32
[2022-07-30 08:58:04] [Char] Step 33
[2022-07-30 08:58:04] [Char] Step 34
[2022-07-30 08:58:04] [Char] Step 35
[2022-07-30 08:58:06] [Char] Step 36
[2022-07-30 08:58:06] [Char] Step 37
[2022-07-30 08:58:06] Shrouded: 0
[2022-07-30 08:58:06] [Char] Step 4
[2022-07-30 08:58:06] Sending game content to server...
[2022-07-30 08:58:06] Detected game objects by GameMonitor (EverQuest 4.1.4) : 852
[2022-07-30 08:58:06] New detected game objects : 852
[2022-07-30 08:58:07] Content sync impossible
magelo.aI
[2022-07-30 08:58:08] Syncing character (Full) 'Anjilicia'
[2022-07-30 08:58:08] Sending game content to server...
[2022-07-30 08:58:08] Detected game objects by GameMonitor (EverQuest 4.1.4) : 852
[2022-07-30 08:58:08] New detected game objects : 852
[2022-07-30 08:58:08] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aI
[2022-07-30 08:58:59] Sending game content to server...
[2022-07-30 08:58:59] Detected game objects by GameMonitor (EverQuest 4.1.4) : 852
[2022-07-30 08:58:59] New detected game objects : 852
[2022-07-30 08:59:00] null
magelo.aI
Elryn
Premium User

Nbr post: 22
Register: 10/13/02
Posted: 7/30/22, 9:07 AM

SAME

Nooch1111
Registered User

Nbr post: 8
Register: 6/7/19
Posted: 7/30/22, 5:15 PM

also happening to me this is getting really frustrating one problem after another.

[17:10:26] [WARNING] Could not find: magelo-i18n []
[17:10:26] [INFO] Using magelo-i18n[en]
[17:10:26] [INFO] Using magelo-i18n[en_US]
[17:10:26] [INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[17:10:26] [INFO] Windows 10 10.0 amd64
[17:10:26] [INFO] Java version 1.8.0_341
[17:10:26] [INFO] America/New_York, en_US, windows-1252
[17:10:26] [INFO]
[17:10:26] [INFO] Services initialisation ...
[17:10:28] [INFO] Automatic user authentification...
[17:10:29] [INFO] User : Nooch1111 (PREMIUM)
[17:10:29] [INFO] Game Slots : 2 free of 3
[17:10:29] [INFO] Starting services...
[17:10:29] [INFO] Starting service : Content Synchronizer
[17:10:29] [INFO] Starting service : Deadlock Hunter
[17:10:30] [INFO] Starting service : Game session seeker
[17:10:31] [INFO] New game session detected : eqgame.exe[21420]
[17:10:32] [INFO] Creating Everquest game monitor
[17:10:32] [INFO] Starting game monitor : EverQuest 4.1.4
[17:10:33] [INFO] [Char] Step -2
[17:10:34] [INFO] [Char] Step -1
[17:10:34] [INFO] [Char] Step 0
[17:10:34] [INFO] [Char] Step 1
[17:10:34] [INFO] [Char] Step 11
[17:10:34] [INFO] [Char] Step 12
[17:10:34] [INFO] [Char] Step 2
[17:10:34] [INFO] [Char] Step 3
[17:10:34] [INFO] [Char] Step 31
[17:10:34] [INFO] [Char] Step 32
[17:10:34] [INFO] [Char] Step 33
[17:10:34] [INFO] [Char] Step 34
[17:10:34] [INFO] [Char] Step 35
[17:10:35] [INFO] [Char] Step 36
[17:10:35] [INFO] [Char] Step 37
[17:10:35] [INFO] Shrouded: 0
[17:10:35] [INFO] [Char] Step 4
[17:10:35] [INFO] Sending game content to server...
[17:10:35] [INFO] Detected game objects by GameMonitor (EverQuest 4.1.4) : 592
[17:10:35] [INFO] New detected game objects : 592
[17:10:36] [SEVERE] Content sync impossible
magelo.aI
[17:10:43] [INFO] Syncing character (Full) 'Nooch'
[17:10:43] [INFO] Sending game content to server...
[17:10:43] [INFO] Detected game objects by GameMonitor (EverQuest 4.1.4) : 592
[17:10:43] [INFO] New detected game objects : 592
[17:10:44] [SEVERE] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aI
[17:11:01] [INFO] Stoping services...
[17:11:01] [INFO] Stoping service : Game session seeker
[17:11:01] [INFO] Stoping game monitor : EverQuest
[17:11:01] [INFO] Stoping service : Content Synchronizer
[17:11:01] [INFO] Sending game content to server...
[17:11:01] [INFO] New detected game objects : 0
[17:11:01] [INFO] Sending observations
[17:11:01] [INFO] Stoping service : Deadlock Hunter
[17:11:01] [INFO] Closing Magelo Sync
Nooch1111
Registered User

Nbr post: 8
Register: 6/7/19
Posted: 7/30/22, 5:31 PM

30:09] [WARNING] Could not find: magelo-i18n []
[17:30:09] [INFO] Using magelo-i18n[en]
[17:30:09] [INFO] Using magelo-i18n[en_US]
[17:30:09] [INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[17:30:09] [INFO] Windows 10 10.0 amd64
[17:30:09] [INFO] Java version 1.8.0_341
[17:30:09] [INFO] America/New_York, en_US, windows-1252
[17:30:09] [INFO]
[17:30:09] [INFO] Services initialisation ...
[17:30:11] [INFO] Automatic user authentification...
[17:30:12] [INFO] User : Nooch1111 (PREMIUM)
[17:30:12] [INFO] Game Slots : 2 free of 3
[17:30:12] [INFO] Starting services...
[17:30:12] [INFO] Starting service : Content Synchronizer
[17:30:12] [INFO] Starting service : Deadlock Hunter
[17:30:13] [INFO] Starting service : Game session seeker
[17:30:14] [INFO] New game session detected : eqgame.exe[21420]
[17:30:14] [INFO] Creating Everquest game monitor
[17:30:14] [INFO] Starting game monitor : EverQuest 4.1.4
[17:30:15] [INFO] [Char] Step -2
[17:30:16] [INFO] [Char] Step -1
[17:30:16] [INFO] [Char] Step 0
[17:30:16] [INFO] [Char] Step 1
[17:30:16] [INFO] [Char] Step 11
[17:30:16] [INFO] [Char] Step 12
[17:30:16] [INFO] [Char] Step 2
[17:30:16] [INFO] [Char] Step 3
[17:30:16] [INFO] [Char] Step 31
[17:30:16] [INFO] [Char] Step 32
[17:30:16] [INFO] [Char] Step 33
[17:30:16] [INFO] [Char] Step 34
[17:30:16] [INFO] [Char] Step 35
[17:30:18] [INFO] [Char] Step 36
[17:30:18] [INFO] [Char] Step 37
[17:30:18] [INFO] Shrouded: 0
[17:30:18] [INFO] [Char] Step 4
[17:30:18] [INFO] Sending game content to server...
[17:30:18] [INFO] Detected game objects by GameMonitor (EverQuest 4.1.4) : 592
[17:30:18] [INFO] New detected game objects : 592
[17:30:18] [SEVERE] Content sync impossible
magelo.aI
[17:30:20] [INFO] Syncing character (Full) 'Nooch'
[17:30:20] [INFO] Sending game content to server...
[17:30:20] [INFO] Detected game objects by GameMonitor (EverQuest 4.1.4) : 592
[17:30:20] [INFO] New detected game objects : 592
[17:30:20] [SEVERE] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aI
Fenthen
Advisor

Nbr post: 1637
Register: 8/31/01
Posted: 7/30/22, 6:35 PM

[2022-07-30 15:33:48] Syncing character (Full) 'Soandso'
[2022-07-30 15:33:48] Sending game content to server...
[2022-07-30 15:33:48] Detected game objects by GameMonitor (EverQuest 4.1.4) : 439
[2022-07-30 15:33:48] Detected game objects by GameMonitor (EverQuest 4.1.4) : 441
[2022-07-30 15:33:48] Detected game objects by GameMonitor (EverQuest 4.1.4) : 466
[2022-07-30 15:33:48] Detected game objects by GameMonitor (EverQuest 4.1.4) : 468
[2022-07-30 15:33:48] Detected game objects by GameMonitor (EverQuest 4.1.4) : 676
[2022-07-30 15:33:48] Detected game objects by GameMonitor (EverQuest 4.1.4) : 632
[2022-07-30 15:33:48] New detected game objects : 3111
[2022-07-30 15:33:49] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aI


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
drelk001
Registered User

Nbr post: 3
Register: 2/5/13
Posted: 7/30/22, 10:08 PM

Same issue here too.

[22:05:21] [WARNING] Could not find: magelo-i18n []
[22:05:21] [INFO] Using magelo-i18n[en]
[22:05:21] [INFO] Using magelo-i18n[en_US]
[22:05:21] [INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[22:05:21] [INFO] Windows 10 10.0 amd64
[22:05:21] [INFO] Java version 1.8.0_242
[22:05:21] [INFO] America/New_York, en_US, windows-1252
[22:05:21] [INFO]
[22:05:21] [INFO] Services initialisation ...
[22:05:21] [INFO] Automatic user authentification...
[22:05:22] [INFO] User : drelk001 (PREMIUM)
[22:05:22] [INFO] Game Slots : 2 free of 3
[22:05:22] [INFO] Starting services...
[22:05:22] [INFO] Starting service : Content Synchronizer
[22:05:22] [INFO] Starting service : Deadlock Hunter
[22:05:23] [INFO] Starting service : Game session seeker
[22:05:24] [INFO] New game session detected : eqgame.exe[12900]
[22:05:25] [INFO] Creating Everquest game monitor
[22:05:25] [INFO] Starting game monitor : EverQuest 4.1.4
[22:05:26] [INFO] [Char] Step -2
[22:05:27] [INFO] [Char] Step -1
[22:05:27] [INFO] [Char] Step 0
[22:05:27] [INFO] [Char] Step 1
[22:05:27] [INFO] [Char] Step 11
[22:05:27] [INFO] [Char] Step 12
[22:05:27] [INFO] [Char] Step 2
[22:05:27] [INFO] [Char] Step 3
[22:05:27] [INFO] [Char] Step 31
[22:05:27] [INFO] [Char] Step 32
[22:05:27] [INFO] [Char] Step 33
[22:05:27] [INFO] [Char] Step 34
[22:05:27] [INFO] [Char] Step 35
[22:05:29] [INFO] [Char] Step 36
[22:05:29] [INFO] [Char] Step 37
[22:05:29] [INFO] Shrouded: 0
[22:05:29] [INFO] [Char] Step 4
[22:05:29] [INFO] Auto Synchronization triggered for 'Dedrath'
[22:05:29] [INFO] Syncing character (Full) 'Dedrath'
[22:05:30] [INFO] Sending game content to server...
[22:05:30] [INFO] Detected game objects by GameMonitor (EverQuest 4.1.4) : 330
[22:05:30] [INFO] New detected game objects : 330
[22:05:30] [SEVERE] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aI
[22:05:31] [INFO] Sending game content to server...
[22:05:31] [INFO] Detected game objects by GameMonitor (EverQuest 4.1.4) : 330
[22:05:31] [INFO] New detected game objects : 330
[22:05:32] [SEVERE] Content sync impossible
magelo.aI
[22:05:32] [INFO] Auto Synchronization triggered for 'Dedrath'
[22:05:32] [INFO] Syncing character (Full) 'Dedrath'
[22:05:32] [INFO] Sending game content to server...
[22:05:32] [INFO] Detected game objects by GameMonitor (EverQuest 4.1.4) : 330
[22:05:32] [INFO] New detected game objects : 330
[22:05:32] [INFO] Stoping services...
[22:05:32] [INFO] Stoping service : Game session seeker
[22:05:32] [INFO] Stoping game monitor : EverQuest
[22:05:32] [SEVERE] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aI
Sirious1
Registered User

Nbr post: 13
Register: 2/13/05
Posted: 7/30/22, 10:39 PM

Same issue
voidtekvoidtek
Registered User

Nbr post: 19
Register: 8/5/18
Posted: 7/31/22, 12:23 AM

I'm getting error occurred: null
Weilan
Registered User

Nbr post: 9
Register: 9/26/04
Posted: 7/31/22, 12:26 AM

Also getting this error