Messages in topic: Unable to retrieve character's status.
1
Splixxxen
Premium User
Nbr post: 3
Register: 4/20/10
Posted: 5/26/23, 9:02 AM
Keep getting "Unable to retrieve character's status." then "An error occurred during the synchronization, please try again later"
Tried logging everything down and reinstalling sync, relogging, etc. no luck.
Server: Aradune
Jelan
Admin
Nbr post: 11389
Register: 5/4/01
Posted: 5/26/23, 9:46 AM
Hi Splixxxen,
Can you please post your Magelo Sync log, it should help us understand what is going on.
You can open the log by clicking CTRL + SHIFT + L when the Magelo Sync window has the focus.
Thanks.
Splixxxen
Premium User
Nbr post: 3
Register: 4/20/10
Posted: 5/26/23, 10:17 AM
[2023-05-26 16:16:26] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2023-05-26 16:16:38] Syncing character (Full) 'Splixxer'
[2023-05-26 16:16:38] Unable to retrieve character's status.
Jelan
Admin
Nbr post: 11389
Register: 5/4/01
Posted: 5/26/23, 10:23 AM
Can you please restart Magelo Sync and give it another try, I believe I might have fixed the issue.
