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Messages in topic: Sync not completing
Paloverde
Premium User

Nbr post: 50
Register: 4/18/07
Posted: 12/12/25, 4:42 PM

I have a new problem with Sync. Now that the patches are resolved, I am beginning Sync again. The Sync starts and then after pressing the Sync, I get error message "An error has occurred in the synchronization. Please try again later." This same error happens on each character. (I tried four of them on the account.) I checked my profile. Status is paid. My email says it is not correct, but in fact it IS. There has not been any change for many years. (I was going through something with Google wanting me to have a GMail account. The set-up failed and was resolved without the GMail set up.)
Darkbishop99
Premium User

Nbr post: 12
Register: 5/23/15
Posted: 12/13/25, 11:56 PM

I am getting this error as well when syncing my characters

Paloverde
Premium User

Nbr post: 50
Register: 4/18/07
Posted: 12/22/25, 10:28 AM

Today, with no intervention on my part, SYNC resumed operation. It did revert to the previous issue in which character Cristalina identifies as the previous logged in player but syncs with that in her own behalf. I did not check to see if SYNC will operate if I START with Cristalina.










Drrake
Premium User

Nbr post: 2
Register: 8/1/09
Posted: 12/22/25, 4:01 PM

when i hit sync . the window opens, it finds my location, but never finds my character and never brings up the sync was successful.
i removed sync from my pc and reinstalled it. i also updates java. frustrating to say the least....