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Messages in topic: Can't make payment
Destrukta
Premium User

Nbr post: 4
Register: 9/20/09
Posted: 7/20/26, 5:01 PM

Payments no longer seem to work, either direct credit card or paypal is failing.

Error message is : Your card was declined. This transaction requires authentication.
Jerrimus
Premium User

Nbr post: 19
Register: 7/3/02
Posted: 7/30/26, 9:43 PM

I'm having the same issue. I know the card is fine, I payed for all 3 of my accounts yeserday.



Jelan
Admin

Nbr post: 11735
Register: 5/4/01
Posted: 8/1/26, 9:34 AM

I am surprised that trying the card with Paypal is failing as well as with Stripe. And some cards are processed just fine so it's not all cards being decline...

I will review this asap and keep you posted.
Destrukta
Premium User

Nbr post: 4
Register: 9/20/09
Posted: 9/12/26, 4:56 PM

Any eta on this issue plz ?
Jelan
Admin

Nbr post: 11735
Register: 5/4/01
Posted: 9/15/26, 10:43 AM

Hi,

Sorry for the delay, finally got around upgrading our Stripe flow to process credit card with 3D Secure properly which was the root issue.

Please give it another try and let me know how it goes.
Thanks !
Destrukta
Premium User

Nbr post: 4
Register: 9/20/09
Posted: 9/15/26, 10:49 AM

Worked, thanks for fixing this !
Jelan
Admin

Nbr post: 11735
Register: 5/4/01
Posted: 9/15/26, 12:44 PM

Awesome, thanks for the confirmation and your support.