Login / Sign up
> > > Customize


Messages in topic: Customize
Wycked74
Premium User

Nbr post: 3
Register: 10/20/03
Posted: 9/1/08 6:17 PM

I get an error when I click customize button. So I can't add music to magelo
Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 9/2/08 12:20 AM

Wycked74, can you tell us the contents of the error message that appears when you use the 'Customize' button?
Tonper vz
Registered User

Nbr post: 3
Register: 5/20/02
Posted: 9/2/08 6:08 PM

Whoops ! An error occured while you were browsing this page, if it is the first time this problem occurs, try to reload this page from the left menu.

If the problem keeps occuring, go to the forums to get some help.

This is what I'm getting when I hit the customize button under manage character. I receive it on my main but not on my alt.

Inoke
Advisor

Nbr post: 1182
Register: 1/27/04
Posted: 9/2/08 9:47 PM

If you have alternate gear profiles for the character you're having trouble with delete them and try again.


Tonper vz
Registered User

Nbr post: 3
Register: 5/20/02
Posted: 9/3/08 4:58 AM

!!!
Tonper vz
Registered User

Nbr post: 3
Register: 5/20/02
Posted: 9/3/08 5:08 AM

That worked. Don't really like the fix but it's working. Thanks.
Inoke
Advisor

Nbr post: 1182
Register: 1/27/04
Posted: 9/3/08 12:48 PM

Yeah it's something that will be checked on, in the mean time that is the work around to use the Customize button.


Sulo Haapala
Registered User

Nbr post: 19
Register: 2/5/02
Posted: 10/8/08 6:03 PM

I am seeing the same error as Wycked74, but I've not had alternate gear profiles since the magelo changeover from the old version.

Any ideas?
Inoke
Advisor

Nbr post: 1182
Register: 1/27/04
Posted: 10/8/08 10:07 PM

It is a new bug that has cropped up since they fixed the issue with alternate profiles. They are trying to track down what is causing it. When they find it they will let everyone know.


Istanora
Registered User

Nbr post: 3
Register: 8/6/03
Posted: 11/3/08 8:16 AM

>> It is a new bug that has cropped up since they fixed the issue with alternate profiles.
>> They are trying to track down what is causing it.
>> When they find it they will let everyone know.

Any ETA on when this will be fixed?

http://eq.sig.magelo.com/768074
Erycil
Registered User

Nbr post: 2681
Register: 7/23/08
Posted: 11/4/08 4:20 AM

Hi, Istanora.

I've posted a reply in the Bug Report forums where it belongs.

Thanks for your patience in advance.
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 11/28/08 6:55 AM

Hi all,

We finally resolved this issue internally and it will be fixed with the upcoming patch today.
Thanks for your patience, we worked a long time on this problem and we apologize for the time you couldn't use the Customize feature.