Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 9/17/10, 12:00 AM
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Hi folks,
EverQuest was patched on 15 Sept 2010 - our team will update Magelo Sync as soon as possible to let it run properly with the game.
Thank you for your patience.
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Admin
Nbr post: 11496
Register: 5/4/01
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Posted: 9/18/10, 5:10 AM
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A little update regarding the delay to patch Magelo Sync to cope with the latest EverQuest version, We got bad timing with our internal schedule and EQ patches.. To make a long story short, we will patch the website and Magelo Sync in a few hours and we are sincerely sorry for the unexpected delay.
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Premium User
Nbr post: 45
Register: 4/6/04
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Posted: 9/19/10, 9:53 PM
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I'm assuming it is still being patched. I just tried and could not sync while in game.
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Premium User
Nbr post: 45
Register: 4/6/04
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Posted: 9/19/10, 9:53 PM
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I'm assuming it is still being patched. I just tried and could not sync while in game.
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Registered User
Nbr post: 2
Register: 7/10/07
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Posted: 9/20/10, 12:16 AM
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Looks like there are site-wide issues... profiles aren't loading and character editing is inaccessible at the moment as well.
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 9/20/10, 1:28 AM
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Hi Ensshok,
Could you please link some of the profiles that are inaccessible? Our team is working on a fix to them and it would really help to have all of the issues known and resolved when we update the site.
Thank you!
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Registered User
Nbr post: 2
Register: 7/10/07
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Posted: 9/20/10, 2:05 AM
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Right now it looks like the profile-related issues are resolved. I was getting "system error" messages when loading any profile earlier this evening, but that was probably related to the updated profile display features, which seem to be working nicely now.
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Registered User
Nbr post: 4
Register: 10/20/01
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Posted: 9/20/10, 9:21 AM
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I am still having the issues described above. Profile 392034.
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Registered User
Nbr post: 2
Register: 10/11/07
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Posted: 9/20/10, 5:13 PM
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Hi guys, and thank you for all the work you do on Magelo.
Just to let you know that my necro's level seems to have updated fine, but her gear hasn't ( http://eq.magelo.com/profile/1832302).
Gwyn
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Admin
Nbr post: 11496
Register: 5/4/01
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Posted: 9/20/10, 11:04 PM
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Thanks for your patience guys, all probleme should had been fixed now and 5 days have been granted to all our premium for the relatively long downtime on Magelo Sync regarding this patch.
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Premium User
Nbr post: 1
Register: 1/14/02
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Posted: 9/21/10, 1:56 AM
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currently not able to update my alt javascript:viewProfile(499889)
get error message with Sync
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 9/21/10, 8:07 AM
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Zahasha, would you mind logging into your alt character, run Magelo Sync and wait for a couple minutes, then get the Magelo Sync log please?
To open the Magelo Sync log, press Ctrl + Shift + L with Magelo Sync as the active window. You can then copy and paste the contents into your reply here.
Thanks!
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Registered User
Nbr post: 1
Register: 1/7/08
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Posted: 9/21/10, 11:51 AM
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character and inventory doc folder update, but the charaters do not appear in the magelo sync window - just the message "...trying to detect..."
-edit: deleted and reinstalled. works fine now.
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Registered User
Nbr post: 1
Register: 1/4/05
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Posted: 9/22/10, 4:04 PM
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There seems to be an error with my background music. I cannot hear music on my profiles nor anyone elses.
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Registered User
Nbr post: 48
Register: 7/19/04
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Posted: 9/22/10, 6:40 PM
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There are certain issues with pictures and music files in Media Manager that are preventing them from being displayed/playback on signatures, avatars and profiles. The workaround is to link those files from external sources, until these issues are resolved.
Oh and no I don't work for Magelo's tech support 
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Semi-retired warrior of Povar
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