unable to sync - Bugs - General - Forums - EQ

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Messages in topic: unable to sync

svenalo

Registered User

Nbr post: 12
Register: 11/13/01

Posted: 11/19/11, 9:18 PM

I launch the sync program after I get into game, it detects the zone and the character, but the button to sync never appears.

Drazzminius

Advisor

Nbr post: 324
Register: 11/3/02

Posted: 11/20/11, 12:45 AM

Weird. I logged straight in once it was posted. Did you try shutting down MageloSync and running it again? Also, if your computer has been on for quite a while without being shut down or restarted, you might want to try a reboot.
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Jelan

Admin

Nbr post: 11486
Register: 5/4/01

Posted: 11/20/11, 1:34 AM

And if it does happen again, post us your Magelo Sync log, it should tell us what is going on...

svenalo

Registered User

Nbr post: 12
Register: 11/13/01

Posted: 11/20/11, 6:12 AM

Ok, here's what I did... 1. Turn on EQ machine, login, and wait until fully zoned in 2. Launch Magelo Sync 3. It sees I am in resplendent temple this time, and has my character up top correct 4. There is no Sync button Here is the log: [05:08:57] [WARNING] Could not find: magelo-i18n [] [05:08:57] [INFO] Using magelo-i18n[en] [05:08:57] [INFO] Using magelo-i18n[en_US] [05:08:57] [INFO] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA [05:08:57] [INFO] Windows 7 6.1 x86 [05:08:57] [INFO] Java version 1.6.0_26 [05:08:57] [INFO] America/New_York, en_US, windows-1252 [05:08:57] [INFO] [05:08:57] [INFO] Initialisation des services... [05:08:58] [INFO] Authentification automatique de l'utilisateur... [05:08:58] [INFO] Game Slots : 2 free of 3 [05:08:58] [INFO] Utilisateur authentifie : svenalo (PREMIUM) [05:08:58] [INFO] Demarrage des services... [05:08:58] [INFO] Demarrage du service : Content Synchronizer [05:08:58] [INFO] Demarrage du service : Deadlock Hunter [05:08:59] [INFO] Demarrage du service : Recherche de processus [05:09:00] [INFO] Nouveau processus detecte : eqgame.exe[2628] [05:09:00] [INFO] Process found : eqgame.exe [05:09:01] [INFO] Création du moniteur Everquest [05:09:01] [INFO] Demarrage du game monitor : EverQuest [05:09:04] [INFO] Sending game content to server... [05:09:04] [INFO] Objets detectes par GameMonitor (EverQuest 1.2.1) : 786 [05:09:04] [INFO] Nouveaux objets detectes : 786 [05:09:04] [INFO] Authentification automatique de l'utilisateur... [05:09:04] [INFO] Game Slots : 2 free of 3 [05:09:04] [INFO] Utilisateur authentifie : svenalo (PREMIUM) [05:09:04] [INFO] Session reactivee, nouvelle tentative pour: class magelo.vo [05:09:05] [INFO] Authentification automatique de l'utilisateur... [05:09:05] [SEVERE] Impossible de recuperer le status du personnage magelo.ec [05:09:05] [SEVERE] null java.lang.NullPointerException at magelo.Qon.c(Qon.java:3) at magelo.vt.c(vt.java:47) at magelo.vt.a(vt.java:150) at magelo.im.a(im.java:110) at magelo.Qg.Qc(Qg.java:246) at magelo.Qg.h(Qg.java:31) at magelo.cm.a(cm.java:1) at magelo.cm.run(cm.java:3) at java.lang.Thread.run(Unknown Source)

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 11/21/11, 1:20 AM

Thanks for the log svenalo, there is in fact an error. We will investigate and will keep you posted soon.

Jelan

Admin

Nbr post: 11486
Register: 5/4/01

Posted: 11/23/11, 2:58 AM

Thanks ! Issue has been fixed !

Stilt Sentinele

Registered User

Nbr post: 6
Register: 2/21/02

Posted: 11/25/11, 5:52 PM

My Magelo Sinc is not working.. tried it multple times

utdan

Premium User

Nbr post: 4
Register: 6/15/11

Posted: 11/25/11, 7:44 PM

Is this being fixed on an individual basis? I have the same issue...shows the zone and the correct character, but no sync button. Error log as follows: [15:25:59] [WARNING] Could not find: magelo-i18n [] [15:25:59] [INFO] Using magelo-i18n[en] [15:25:59] [INFO] Using magelo-i18n[en_US] [15:25:59] [INFO] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA [15:25:59] [INFO] Windows 7 6.1 x86 [15:25:59] [INFO] Java version 1.6.0_29 [15:25:59] [INFO] America/Los_Angeles, en_US, windows-1252 [15:25:59] [INFO] [15:25:59] [INFO] Initialisation des services... [15:25:59] [INFO] Authentification automatique de l'utilisateur... [15:26:00] [INFO] Game Slots : 2 free of 3 [15:26:00] [INFO] Utilisateur authentifie : utdan (PREMIUM) [15:26:00] [INFO] Demarrage des services... [15:26:00] [INFO] Demarrage du service : Content Synchronizer [15:26:00] [INFO] Demarrage du service : Deadlock Hunter [15:26:01] [INFO] Demarrage du service : Recherche de processus [15:26:02] [INFO] Nouveau processus detecte : eqgame.exe[3124] [15:26:02] [INFO] Process found : eqgame.exe [15:26:03] [INFO] Création du moniteur Everquest [15:26:03] [INFO] Demarrage du game monitor : EverQuest [15:26:08] [INFO] Auto Synchronization triggered for 'Utdan' [15:26:08] [INFO] Synchronisation complete du personnage 'Utdan' [15:26:08] [INFO] Authentification automatique de l'utilisateur... [15:26:08] [INFO] Game Slots : 2 free of 3 [15:26:08] [INFO] Utilisateur authentifie : utdan (PREMIUM) [15:26:08] [INFO] Session reactivee, nouvelle tentative pour: class magelo.zo [15:26:09] [INFO] Sending game content to server... [15:26:09] [INFO] Objets detectes par GameMonitor (EverQuest 1.2.1) : 600 [15:26:09] [INFO] Nouveaux objets detectes : 600 [15:26:10] [INFO] Objets demandes par le serveur : 1 [15:26:11] [INFO] Envoi des observations [15:26:11] [INFO] 1 observations pour GameMonitor (EverQuest 1.2.1) [15:26:13] [INFO] Synchronisation de Utdan reussie [15:26:13] [INFO] Sending game content to server... [15:26:13] [INFO] Objets detectes par GameMonitor (EverQuest 1.2.1) : 600 [15:26:13] [INFO] Nouveaux objets detectes : 0 [15:26:14] [SEVERE] null java.lang.NullPointerException at magelo.Qon.c(Qon.java:1) at magelo.vt.c(vt.java:24) at magelo.vt.a(vt.java:23) at magelo.im.a(im.java:34) at magelo.Qg.Qc(Qg.java:304) at magelo.Qg.h(Qg.java:118) at magelo.cm.a(cm.java:1) at magelo.cm.run(cm.java:2) at java.lang.Thread.run(Unknown Source) [15:26:22] [SEVERE] null java.lang.NullPointerException at magelo.Qon.c(Qon.java:1) at magelo.vt.c(vt.java:24) at magelo.vt.b(vt.java:101) at magelo.im.a(im.java:6) at magelo.Qg.Qc(Qg.java:304) at magelo.Qg.h(Qg.java:118) at magelo.cm.a(cm.java:1) at magelo.cm.run(cm.java:2) at java.lang.Thread.run(Unknown Source) [15:26:37] [SEVERE] null java.lang.NullPointerException at magelo.Qon.c(Qon.java:1) at magelo.vt.c(vt.java:24) at magelo.vt.b(vt.java:101) at magelo.im.a(im.java:6) at magelo.Qg.Qc(Qg.java:304) at magelo.Qg.h(Qg.java:118) at magelo.cm.a(cm.java:1) at magelo.cm.run(cm.java:2) at java.lang.Thread.run(Unknown Source) [15:26:52] [SEVERE] null java.lang.NullPointerException at magelo.Qon.c(Qon.java:1) at magelo.vt.c(vt.java:24) at magelo.vt.b(vt.java:101) at magelo.im.a(im.java:6) at magelo.Qg.Qc(Qg.java:304) at magelo.Qg.h(Qg.java:118) at magelo.cm.a(cm.java:1) at magelo.cm.run(cm.java:2) at java.lang.Thread.run(Unknown Source) [15:27:00] [INFO] Sending game content to server... [15:27:00] [INFO] Objets detectes par GameMonitor (EverQuest 1.2.1) : 624 [15:27:00] [INFO] Nouveaux objets detectes : 24 [15:27:00] [INFO] Objets demandes par le serveur : 24 [15:27:00] [INFO] Envoi des observations ....continues on for quite a bit.

Jelan

Admin

Nbr post: 11486
Register: 5/4/01

Posted: 11/27/11, 4:41 AM

Nope it should work for everyone... I just pushed another update, let me know how it goes..