New account creation / Sync but no Profile created - Bugs - General - Forums - EQ

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Messages in topic: New account creation / Sync but no Profile created

Briannon

Registered User

Nbr post: 1
Register: 12/27/11

Posted: 12/27/11, 8:30 PM

I created an account in order to establish my character profile. When I press "Sync Now" it would act like it was doing the job and finally return "Your character has been synchronized successfully!" but it would not create the character profile on the web site. Log file was showing the following: [17:27:13] [WARNING] Could not find: magelo-i18n [] [17:27:13] [INFO] Using magelo-i18n[en] [17:27:13] [INFO] Using magelo-i18n[en_US] [17:27:13] [INFO] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA [17:27:13] [INFO] Windows 7 6.1 x86 [17:27:13] [INFO] Java version 1.6.0_30 [17:27:13] [INFO] America/Denver, en_US, windows-1252 [17:27:13] [INFO] [17:27:13] [INFO] Initialisation des services... [17:27:19] [INFO] Authentification automatique de l'utilisateur... [17:27:19] [INFO] Game Slots : 0 free of 0 [17:27:19] [INFO] Utilisateur authentifie : briannon (REGISTERED) [17:27:19] [INFO] Demarrage des services... [17:27:19] [INFO] Demarrage du service : Content Synchronizer [17:27:19] [INFO] Demarrage du service : Deadlock Hunter [17:27:21] [INFO] Demarrage du service : Recherche de processus [17:27:22] [INFO] Nouveau processus detecte : eqgame.exe[6056] [17:27:22] [INFO] Process found : eqgame.exe [17:27:22] [INFO] Création du moniteur Everquest [17:27:22] [INFO] Demarrage du game monitor : EverQuest [17:27:26] [INFO] Auto Synchronization triggered for 'Briannon' [17:27:26] [INFO] Synchronization de la carte d'identite seulement 'Briannon' [17:27:26] [INFO] Sending game content to server... [17:27:26] [INFO] Objets detectes par GameMonitor (EverQuest 1.2.1) : 504 [17:27:26] [INFO] Nouveaux objets detectes : 504 [17:27:26] [INFO] Authentification automatique de l'utilisateur... [17:27:26] [INFO] Game Slots : 0 free of 0 [17:27:26] [INFO] Utilisateur authentifie : briannon (REGISTERED) [17:27:26] [INFO] Session reactivee, nouvelle tentative pour: class magelo.bp [17:27:27] [INFO] Objets demandes par le serveur : 1 [17:27:27] [INFO] Envoi des observations [17:27:27] [INFO] Synchronisation de Briannon reussie [17:27:27] [INFO] Sending game content to server... [17:27:27] [INFO] Objets detectes par GameMonitor (EverQuest 1.2.1) : 504 [17:27:27] [INFO] Nouveaux objets detectes : 0 I believe it's setting the available "GAME SLOTS" to 0 (zero) when an account is created. I had to activate my 10-day free trial for it to give me an available game slot to create my profile.

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 12/27/11, 10:43 PM

Thanks for your log Briannon. Other members reported the same kind of issue and we are working on a fix. We will keep you posted as soon as you can try again to sync.

Jelan

Admin

Nbr post: 11486
Register: 5/4/01

Posted: 12/28/11, 1:16 PM

Even with zero game slot, it should sync your ID card and you should see your character... I tried to reproduce the issue without much success... Rolled an update that might address the issue, time will tell.

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 1/3/12, 2:41 AM

I can see your character Briannon has been synchronized on January 3, so everything sounds ok now