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Messages in topic: Sync not working
warpiggs
Registered User

Nbr post: 82
Register: 6/23/03
Posted: 11/9/12 2:53 AM

When trying to sync my characters, the sync window pops up I get the "My Character" window that shows me what zone I am in. But the sync button will not appear.

I made sure I have the updated Java 32 and 64 bit versions, and tried to un-install magelo sync and re-install it. Nothing worked.

[2012-11-08 23:40:20] Could not find: magelo-i18n []
[2012-11-08 23:40:20] Using magelo-i18n[en]
[2012-11-08 23:40:20] Using magelo-i18n[en_US]
[2012-11-08 23:40:20] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[2012-11-08 23:40:20] Windows 7 6.1 amd64
[2012-11-08 23:40:20] Java version 1.7.0_09
[2012-11-08 23:40:20] America/New_York, en_US, windows-1252
[2012-11-08 23:40:20]
[2012-11-08 23:40:20] Initialisation des services...
[2012-11-08 23:40:21] Authentification automatique de l'utilisateur...
[2012-11-08 23:40:22] Game Slots : 2 free of 3
[2012-11-08 23:40:22] Utilisateur authentifie : warpiggs (PREMIUM)
[2012-11-08 23:40:22] Demarrage des services...
[2012-11-08 23:40:22] Demarrage du service : Content Synchronizer
[2012-11-08 23:40:22] Demarrage du service : Deadlock Hunter
[2012-11-08 23:40:23] Demarrage du service : Recherche de processus
[2012-11-08 23:40:24] Nouveau processus detecte : eqgame.exe[3252]
[2012-11-08 23:40:24] Process found : eqgame.exe
[2012-11-08 23:40:26] Création du moniteur Everquest
[2012-11-08 23:40:26] Demarrage du game monitor : EverQuest
[2012-11-08 23:40:34] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'

Jelan
Admin

Nbr post: 10515
Register: 5/4/01
Posted: 11/10/12 8:43 AM

Hi warpiggs,

Can you please give it another try ? Just patched again to address the hotfix they pushed yesterday, everything should be fine now.
Quiptos
Registered User

Nbr post: 12
Register: 3/3/02
Posted: 11/10/12 4:13 PM

Tried just now I get same thing basically, updated java as well but just get location and it sits there after that.

[12:09:36] [WARNING] Could not find: magelo-i18n []
[12:09:36] [INFO] Using magelo-i18n[en]
[12:09:36] [INFO] Using magelo-i18n[en_US]
[12:09:36] [INFO] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[12:09:36] [INFO] Windows Vista 6.0 x86
[12:09:36] [INFO] Java version 1.7.0_09
[12:09:36] [INFO] America/Los_Angeles, en_US, windows-1252
[12:09:36] [INFO]
[12:09:37] [INFO] Initialisation des services...
[12:09:37] [INFO] Authentification automatique de l'utilisateur...
[12:09:37] [INFO] Game Slots : 2 free of 3
[12:09:37] [INFO] Utilisateur authentifie : Quiptos (PREMIUM)
[12:09:38] [INFO] Demarrage des services...
[12:09:38] [INFO] Demarrage du service : Content Synchronizer
[12:09:38] [INFO] Demarrage du service : Deadlock Hunter
[12:09:39] [INFO] Demarrage du service : Recherche de processus
[12:09:40] [INFO] Nouveau processus detecte : eqgame.exe[4972]
[12:09:40] [INFO] Process found : eqgame.exe
[12:09:41] [INFO] Création du moniteur Everquest
[12:09:41] [INFO] Demarrage du game monitor : EverQuest
[12:10:38] [INFO] Sending game content to server...
[12:10:38] [INFO] Objets detectes par GameMonitor (EverQuest 1.3.0) : 557
[12:10:38] [INFO] Nouveaux objets detectes : 557
[12:10:38] [INFO] Authentification automatique de l'utilisateur...
[12:10:38] [INFO] Game Slots : 2 free of 3
[12:10:38] [INFO] Utilisateur authentifie : Quiptos (PREMIUM)
[12:10:38] [INFO] Session reactivee, nouvelle tentative pour: class magelo.cp
[12:10:39] [INFO] Objets demandes par le serveur : 1
[12:10:39] [INFO] Envoi des observations
yman69
Registered User

Nbr post: 7
Register: 1/4/04
Posted: 11/10/12 4:56 PM

I'm suffering the same issue as well.

[15:47:25] [WARNING] Could not find: magelo-i18n []
[15:47:25] [INFO] Using magelo-i18n[en]
[15:47:25] [INFO] Using magelo-i18n[en_US]
[15:47:25] [INFO] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[15:47:25] [INFO] Windows 7 6.1 x86
[15:47:25] [INFO] Java version 1.7.0_09
[15:47:25] [INFO] America/New_York, en_US, windows-1252
[15:47:25] [INFO]
[15:47:25] [INFO] Initialisation des services...
[15:47:25] [INFO] Authentification automatique de l'utilisateur...
[15:47:25] [INFO] Game Slots : 0 free of 3
[15:47:25] [INFO] Utilisateur authentifie : yman69 (PREMIUM)
[15:47:25] [INFO] Demarrage des services...
[15:47:25] [INFO] Demarrage du service : Content Synchronizer
[15:47:25] [INFO] Demarrage du service : Deadlock Hunter
[15:47:26] [INFO] Demarrage du service : Recherche de processus
[15:47:27] [INFO] Nouveau processus detecte : eqgame.exe[4152]
[15:47:27] [INFO] Process found : eqgame.exe
[15:47:28] [INFO] Création du moniteur Everquest
[15:47:28] [INFO] Demarrage du game monitor : EverQuest
[15:48:25] [INFO] Sending game content to server...
[15:48:25] [INFO] Objets detectes par GameMonitor (EverQuest 1.3.0) : 310
[15:48:25] [INFO] Nouveaux objets detectes : 310
[15:48:26] [INFO] Authentification automatique de l'utilisateur...
[15:48:26] [INFO] Game Slots : 0 free of 3
[15:48:26] [INFO] Utilisateur authentifie : yman69 (PREMIUM)
[15:48:26] [INFO] Session reactivee, nouvelle tentative pour: class magelo.cp
[15:48:27] [INFO] Objets demandes par le serveur : 1
[15:48:27] [INFO] Envoi des observations
[15:50:43] [INFO] Browsing ' http://eq.magelo.com/zone/344/513y-104'
[15:51:56] [INFO] Arret des services...
[15:51:56] [INFO] Arret du service : Recherche de processus
[15:51:56] [INFO] Arret du game monitor : EverQuest
[15:51:56] [INFO] Arret du service : Content Synchronizer
[15:51:56] [INFO] Sending game content to server...
[15:51:56] [INFO] Nouveaux objets detectes : 0
[15:51:56] [INFO] Envoi des observations
[15:51:56] [INFO] Arret du service : Deadlock Hunter
[15:51:56] [INFO] Arret complet en cours.
warpiggs
Registered User

Nbr post: 82
Register: 6/23/03
Posted: 11/10/12 6:37 PM

I am still having the same problem.

[2012-11-10 17:34:43] Could not find: magelo-i18n []
[2012-11-10 17:34:43] Using magelo-i18n[en]
[2012-11-10 17:34:43] Using magelo-i18n[en_US]
[2012-11-10 17:34:43] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[2012-11-10 17:34:43] Windows 7 6.1 amd64
[2012-11-10 17:34:43] Java version 1.7.0_09
[2012-11-10 17:34:43] America/New_York, en_US, windows-1252
[2012-11-10 17:34:43]
[2012-11-10 17:34:43] Initialisation des services...
[2012-11-10 17:34:44] Authentification automatique de l'utilisateur...
[2012-11-10 17:34:44] Game Slots : 2 free of 3
[2012-11-10 17:34:44] Utilisateur authentifie : warpiggs (PREMIUM)
[2012-11-10 17:34:44] Demarrage des services...
[2012-11-10 17:34:44] Demarrage du service : Content Synchronizer
[2012-11-10 17:34:44] Demarrage du service : Deadlock Hunter
[2012-11-10 17:34:45] Demarrage du service : Recherche de processus
[2012-11-10 17:34:46] Nouveau processus detecte : eqgame.exe[2780]
[2012-11-10 17:34:46] Process found : eqgame.exe
[2012-11-10 17:34:49] Création du moniteur Everquest
[2012-11-10 17:34:49] Demarrage du game monitor : EverQuest
[2012-11-10 17:35:19] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'

nathantyson
Premium User

Nbr post: 3
Register: 2/18/03
Posted: 11/11/12 12:34 AM

My cleric, Lyhiz, won't appear under My Characters to sync either. Tried on two different PCs now where i didn't have any issues on Nov 5.

[2012-11-10 23:31:54] Could not find: magelo-i18n []
[2012-11-10 23:31:54] Using magelo-i18n[en]
[2012-11-10 23:31:54] Using magelo-i18n[en_US]
[2012-11-10 23:31:54] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[2012-11-10 23:31:54] Windows 7 6.1 amd64
[2012-11-10 23:31:54] Java version 1.7.0_02
[2012-11-10 23:31:54] America/New_York, en_US, windows-1252
[2012-11-10 23:31:54]
[2012-11-10 23:31:54] Initialisation des services...
[2012-11-10 23:31:59] Authentification automatique de l'utilisateur...
[2012-11-10 23:32:00] Game Slots : 3 free of 8
[2012-11-10 23:32:00] Utilisateur authentifie : nathantyson (PREMIUM)
[2012-11-10 23:32:00] Demarrage des services...
[2012-11-10 23:32:00] Demarrage du service : Content Synchronizer
[2012-11-10 23:32:00] Demarrage du service : Deadlock Hunter
[2012-11-10 23:32:01] Demarrage du service : Recherche de processus
[2012-11-10 23:32:02] Nouveau processus detecte : eqgame.exe[2924]
[2012-11-10 23:32:02] Process found : eqgame.exe
[2012-11-10 23:32:03] Création du moniteur Everquest
[2012-11-10 23:32:03] Demarrage du game monitor : EverQuest
[2012-11-10 23:33:00] Sending game content to server...
[2012-11-10 23:33:00] Objets detectes par GameMonitor (EverQuest 1.3.0) : 484
[2012-11-10 23:33:00] Nouveaux objets detectes : 484
[2012-11-10 23:33:00] Authentification automatique de l'utilisateur...
[2012-11-10 23:33:00] Game Slots : 3 free of 8
[2012-11-10 23:33:00] Utilisateur authentifie : nathantyson (PREMIUM)
[2012-11-10 23:33:00] Session reactivee, nouvelle tentative pour: class magelo.cp
[2012-11-10 23:33:01] Objets demandes par le serveur : 0
[2012-11-10 23:33:01] Envoi des observations
[2012-11-10 23:36:25] Arret des services...
[2012-11-10 23:36:25] Arret du service : Recherche de processus
[2012-11-10 23:36:25] Arret du game monitor : EverQuest
[2012-11-10 23:36:25] Arret du service : Content Synchronizer
[2012-11-10 23:36:25] Sending game content to server...
[2012-11-10 23:36:25] Nouveaux objets detectes : 0
[2012-11-10 23:36:25] Envoi des observations
[2012-11-10 23:36:25] Arret du service : Deadlock Hunter
[2012-11-10 23:36:25] Arret complet en cours.
fthomas
Premium User

Nbr post: 8
Register: 11/13/01
Posted: 11/11/12 3:48 PM

Same problem here, it can find the zone I am in, but not the character.

[20:42:29] [WARNING] Could not find: magelo-i18n []
[20:42:29] [INFO] Using magelo-i18n[fr]
[20:42:29] [INFO] Using magelo-i18n[fr_FR]
[20:42:29] [INFO] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[20:42:29] [INFO] Windows 7 6.1 amd64
[20:42:29] [INFO] Java version 1.7.0_05
[20:42:29] [INFO] Europe/Paris, fr_FR, windows-1252
[20:42:29] [INFO]
[20:42:29] [INFO] Initialisation des services...
[20:42:29] [INFO] Authentification automatique de l'utilisateur...
[20:42:29] [INFO] Game Slots : 2 free of 3
[20:42:29] [INFO] Utilisateur authentifie : fthomas (PREMIUM)
[20:42:29] [INFO] Demarrage des services...
[20:42:29] [INFO] Demarrage du service : Content Synchronizer
[20:42:29] [INFO] Demarrage du service : Deadlock Hunter
[20:42:30] [INFO] Demarrage du service : Recherche de processus
[20:42:31] [INFO] Nouveau processus detecte : eqgame.exe[4204]
[20:42:31] [INFO] Process found : eqgame.exe
[20:42:32] [INFO] Création du moniteur Everquest
[20:42:32] [INFO] Demarrage du game monitor : EverQuest
[20:43:29] [INFO] Envoi de donnée des jeux au serveur...
[20:43:29] [INFO] Objets detectes par GameMonitor (EverQuest 1.3.0) : 439
[20:43:29] [INFO] Nouveaux objets detectes : 439
[20:43:29] [INFO] Authentification automatique de l'utilisateur...
[20:43:30] [INFO] Game Slots : 2 free of 3
[20:43:30] [INFO] Utilisateur authentifie : fthomas (PREMIUM)
[20:43:30] [INFO] Session reactivee, nouvelle tentative pour: class magelo.cp
[20:43:30] [INFO] Objets demandes par le serveur : 1
[20:43:30] [INFO] Envoi des observations
[20:47:55] [INFO] Arret des services...
[20:47:55] [INFO] Arret du service : Recherche de processus
[20:47:55] [INFO] Arret du game monitor : EverQuest
[20:47:55] [INFO] Arret du service : Content Synchronizer
[20:47:55] [INFO] Envoi de donnée des jeux au serveur...
[20:47:55] [INFO] Nouveaux objets detectes : 0
[20:47:55] [INFO] Envoi des observations
[20:47:55] [INFO] Arret du service : Deadlock Hunter
[20:47:55] [INFO] Arret complet en cours.



Quiptos
Registered User

Nbr post: 12
Register: 3/3/02
Posted: 11/11/12 7:36 PM

Tried a few things, took off all versions of java, reinstalled both 32 and 64 bit downloadable java's but still exact same thing, Removed and installed magelo sync also.

Shows what Zone I am in but that's it just stops there.
loulina
Admin

Nbr post: 4234
Register: 2/8/06
Posted: 11/11/12 9:03 PM

Thank you all for your log files. As Jelan mentioned EverQuest was patched again on Friday Nov 9 and we updated Magelo Sync on Saturday Nov 10. But there is in fact a problem for few of you when Magelo Sync try to detect your characters. We are looking into it and we will keep you posted as soon as we have some news.
warpiggs
Registered User

Nbr post: 82
Register: 6/23/03
Posted: 11/11/12 9:10 PM

Thank you. Hopefully it's an easy fix

loulina
Admin

Nbr post: 4234
Register: 2/8/06
Posted: 11/11/12 9:46 PM

Could you please try again to run Magelo Sync and provide us a fresh log? The synchronization will still not work, but the log file will be more detailed. Thanks for your help!
warpiggs
Registered User

Nbr post: 82
Register: 6/23/03
Posted: 11/11/12 10:57 PM

[2012-11-11 21:56:26] Could not find: magelo-i18n []
[2012-11-11 21:56:26] Using magelo-i18n[en]
[2012-11-11 21:56:26] Using magelo-i18n[en_US]
[2012-11-11 21:56:26] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[2012-11-11 21:56:26] Windows 7 6.1 amd64
[2012-11-11 21:56:26] Java version 1.7.0_09
[2012-11-11 21:56:26] America/New_York, en_US, windows-1252
[2012-11-11 21:56:26]
[2012-11-11 21:56:26] Initialisation des services...
[2012-11-11 21:56:27] Authentification automatique de l'utilisateur...
[2012-11-11 21:56:28] Game Slots : 2 free of 3
[2012-11-11 21:56:28] Utilisateur authentifie : warpiggs (PREMIUM)
[2012-11-11 21:56:28] Demarrage des services...
[2012-11-11 21:56:28] Demarrage du service : Content Synchronizer
[2012-11-11 21:56:28] Demarrage du service : Deadlock Hunter
[2012-11-11 21:56:29] Demarrage du service : Recherche de processus
[2012-11-11 21:56:30] Nouveau processus detecte : eqgame.exe[1924]
[2012-11-11 21:56:30] Process found : eqgame.exe
[2012-11-11 21:56:33] Création du moniteur Everquest
[2012-11-11 21:56:33] Demarrage du game monitor : EverQuest
[2012-11-11 21:56:36] [Char] Step 0

Jelan
Admin

Nbr post: 10515
Register: 5/4/01
Posted: 11/12/12 12:36 AM

Thanks warpiggs, can you please try again, just pushed an update that might do it. Let us know how it goes.
escovar
Registered User

Nbr post: 6
Register: 11/11/12
Posted: 11/12/12 12:59 AM

well im haveing the same problem that he is and its still not working
warpiggs
Registered User

Nbr post: 82
Register: 6/23/03
Posted: 11/12/12 1:06 AM

Still not working.

[2012-11-12 00:05:21] Could not find: magelo-i18n []
[2012-11-12 00:05:21] Using magelo-i18n[en]
[2012-11-12 00:05:21] Using magelo-i18n[en_US]
[2012-11-12 00:05:21] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[2012-11-12 00:05:21] Windows 7 6.1 amd64
[2012-11-12 00:05:21] Java version 1.7.0_09
[2012-11-12 00:05:21] America/New_York, en_US, windows-1252
[2012-11-12 00:05:21]
[2012-11-12 00:05:22] Initialisation des services...
[2012-11-12 00:05:22] Authentification automatique de l'utilisateur...
[2012-11-12 00:05:23] Game Slots : 2 free of 3
[2012-11-12 00:05:23] Utilisateur authentifie : warpiggs (PREMIUM)
[2012-11-12 00:05:23] Demarrage des services...
[2012-11-12 00:05:23] Demarrage du service : Content Synchronizer
[2012-11-12 00:05:23] Demarrage du service : Deadlock Hunter
[2012-11-12 00:05:24] Demarrage du service : Recherche de processus
[2012-11-12 00:05:25] Nouveau processus detecte : eqgame.exe[1924]
[2012-11-12 00:05:25] Process found : eqgame.exe
[2012-11-12 00:05:28] Création du moniteur Everquest
[2012-11-12 00:05:28] Demarrage du game monitor : EverQuest
[2012-11-12 00:05:30] [Char] Step 0