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Messages in topic: Game Update: June 22, 2016
Jelan
Admin

Nbr post: 10687
Register: 5/4/01
Posted: 6/27/16 3:38 AM

EverQuest has been patched on June 22, 2016. The Patch Notes is available in the game forum.

Magelo Sync has been patched!

As always when it takes some extra time to patch Magelo Sync, we have granted 3 extra days to all our premium users.
Fredorff
Premium User

Nbr post: 24
Register: 1/31/02
Posted: 6/27/16 5:27 AM

I think there may be an error related to the new Epic Retelling achievement / ornaments. I've several characters with that complete, they're unable to sync. Other characters on the same accounts sync fine.

Thank you for your work

Szilent Brohg Leeni Hotpants Fredorff Ninin Roarie Szilly Camraderry
MWunsch
Premium User

Nbr post: 101
Register: 7/15/03
Posted: 6/27/16 4:25 PM

Same was a problem for my main character.

Hsishi

Ornamentation "Night" is in the primary weapon; it was unknown to Magelo yet.

I sync'ed with the ornamentation out of the slots so Magelo Database should know it now.
After putting "Night" back into its slot I was able to sync again.

Fredorff
Premium User

Nbr post: 24
Register: 1/31/02
Posted: 6/27/16 4:51 PM

That's got it, thank you Hsishi

Szilent Brohg Leeni Hotpants Fredorff Ninin Roarie Szilly Camraderry
Tobynn
Premium User

Nbr post: 35
Register: 11/11/01
Posted: 6/27/16 11:04 PM

"Unable to synchronize character."
"An error has occurred during the synchronization. Please Try again later."

I also have equipped one of the newly added ornamentations "The Unkempt". However, whether the ornament is equipped in my primary weapon slot #2 or dropped into my bags makes no difference. Unable to sync either way.


edit:
After several attempts, it did eventually sync with a success message. However, now my profile isn't loading. I just get the System Error page with the pic of the dwarf with the broken cables.

Jelan
Admin

Nbr post: 10687
Register: 5/4/01
Posted: 6/28/16 1:00 PM

Hi guys,

The root issue should be fixed now and profiles which were doing System Error are loading correctly. If you had an issue syncing a particular item, please give it another try and let me know how it goes.

Thanks !
Tobynn
Premium User

Nbr post: 35
Register: 11/11/01
Posted: 6/28/16 1:09 PM

Working as expected now, thanks Jelan.

MizenBaenre
Registered User

Nbr post: 4
Register: 4/2/12
Posted: 6/30/16 8:37 PM

Magelo Sync is still not working for me and I have synced my profile several times. It is still showing my old loot.
Jelan
Admin

Nbr post: 10687
Register: 5/4/01
Posted: 7/2/16 7:41 PM

Hi MizenBaenre,

That must be because your premium membership has expired
Rok1
Registered User

Nbr post: 2
Register: 3/30/02
Posted: 7/3/16 11:00 AM

Mine is doing the same thing..

My premium membership expires May 2017...

Jelan
Admin

Nbr post: 10687
Register: 5/4/01
Posted: 7/3/16 9:18 PM

Hi Rok1,

Would you ming opening separate issue in the bug forum please ? Let us know which character has the issue and what is the missing/ not updated item/slot.

Thanks.