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Messages in topic: System Error when trying to view character profiles
Mistweave
Premium User

Nbr post: 10
Register: 6/24/05
Posted: 8/31/16, 2:35 PM

When trying to view 3 of my profiles (including http://eq.magelo.com/profile/3667931 ) I get a respose page that says:

Whoops ! An error occurred while you were browsing this page.

If it is the first time this problem occurs, try to reload this page from the left menu.

If the problem keeps happening, go to the forums to get some help.

I have waited a couple of days to see if the problem would correct itself but it has not and thought I would bring it to your attention as it seems this problem or something like it happened back in 2014 according to the forums and it seemed to have to be fixed by an administrator.

Thanks for your help
Fjoellnir
Registered User

Nbr post: 25
Register: 8/11/03
Posted: 9/3/16, 3:26 PM

I'm getting this again as well. Had the same problem back in July, but on different chars. This one occurs on http://eq.magelo.com/profile/2614978 This char shows no class icon when I list my chars which is another symptom that also occurred last time this error showed up.

This char also shows no class icon when I do a listing of my chars: http://eq.magelo.com/profile/3580718 but his info shows up fine.

Both of these chars were synced today. No prior problems

Found more chars that get this error. http://eq.magelo.com/profile/3581011 and http://eq.magelo.com/profile/2614990 and http://eq.magelo.com/profile/2801937

Addition. I noticed that these two chars do not show under ranking: http://eq.magelo.com/profile/2804659 and http://eq.magelo.com/profile/3580719 and http://eq.magelo.com/profile/2801937. There may be others, but tired of checking......

There may be others, but for now I haven't checked all of my chars (Many, lol)

Have found many more chars not showing up in rankings...
darktanionn
Registered User

Nbr post: 4
Register: 4/17/13
Posted: 9/3/16, 9:19 PM

not working for me aswell
Carridily
Registered User

Nbr post: 1
Register: 7/21/06
Posted: 9/3/16, 10:15 PM

Having the same issues on 2 of my characters as well, seemed to start after I ran the sync on them today.
Reyek
Registered User

Nbr post: 8
Register: 9/22/01
Posted: 9/3/16, 11:41 PM

Also having the same problem!!
Garwin1
Registered User

Nbr post: 3
Register: 7/29/13
Posted: 9/4/16, 7:52 AM

Its doing it to me as well right after I paid for my account it needs to be fixed
sarirnia
Registered User

Nbr post: 3
Register: 3/9/07
Posted: 9/4/16, 4:20 PM

Doing it to a few of my characters too, a bit annoying
Nastee22
Registered User

Nbr post: 10
Register: 2/14/14
Posted: 9/4/16, 6:14 PM

Its happening to me too now I just up dated magelo sinc now I can't see my main profile
Marius68
Registered User

Nbr post: 1
Register: 1/16/10
Posted: 9/4/16, 10:54 PM

I am having the same issue as well. I subscribed for a year and now this!

I downloaded a fresh copy of Magelo Sync and also downloaded and installed fresh copy of Java for 32 and 64 bit, yet still having the same issue. The Sync wouldn't run until I installed a new 64 bit of Java...so I downloaded and installed a fresh copy of both Java. Also if it matters or not I attempted to view in Internet Explorer and Google Chrome browser via log in to Magelo site then click on my profile etc.

Nothing shows on the character listing or on rankings even though it says this character is ranked. It does not show in the list when I look. I have nothing checked on settings for the character either, like make this private etc. so it should be able to be seen...

Under My characters. it is listed however, no information showing, just the name and also the signature is blank when trying to view it as well.

Please get this fixed ASAP!

Thank you
Nalenx
Registered User

Nbr post: 7
Register: 1/5/15
Posted: 9/5/16, 8:42 AM

Having this issue also Just got the Artisans Prize not sure if this has anything to do with it
http://eq.magelo.com/profile/641086
Salta
Registered User

Nbr post: 5
Register: 9/9/08
Posted: 9/5/16, 6:05 PM

Same issue here day two. Can we at least get some official recognition of an issue and an assurance it's being worked on?
Garwin1
Registered User

Nbr post: 3
Register: 7/29/13
Posted: 9/5/16, 10:15 PM

HAVING THE SAME PROBLEM THIS NEEDS TO GET FIXED ASAP AND LET US KNOW WHAT IS GOING ON OUR I AM GONE TO PUT A STOP PAYMENT ON MY STUFF THIS IS NUTS
Salta
Registered User

Nbr post: 5
Register: 9/9/08
Posted: 9/7/16, 1:24 PM

Still an issue three days later..going on six days now that my profile has been unviewable and since I paid to re-up my subscription. One more week before I dispute the payment and get my money back, this is obviously unacceptable.
tstory
Registered User

Nbr post: 1
Register: 5/31/02
Posted: 9/8/16, 9:47 AM

Having the same problem.

http://eq.magelo.com/profile/3682149

I'm trying to app to a guild and I need this to work.

Nalenx
Registered User

Nbr post: 7
Register: 1/5/15
Posted: 9/8/16, 10:13 AM

Its been well over a week. No response. Still Whoopsing and not Syncing. Can you at least on the boards say you are working on this and no eta or something?

http://eq.magelo.com/profile/641086