Advisor
Nbr post: 5271
Register: 11/14/01
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Posted: 5/18/07, 5:25 AM
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We are still looking into an issue that has popped up with the latest Magelo Update patch. For some reason, launching the application through the desktop icon will result in an error message stating that no connection could be made.
The workaround for the time being is to visit this website and launch the Magelo Update program from the launcher here. In the mean time, we'll be trying to fix things so that you can launch it from the desktop again as well.
Stay tuned for a fix and apologies for this strange behaviour in the mean time.
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Registered User
Nbr post: 36
Register: 10/23/01
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Posted: 5/18/07, 5:41 AM
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Desktop tried to contact testmagelo.com while from website it goes to magelo.com, maybe some old pathing in ther? 
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Katran <Magna Charta>
Bristlebroke aeh bane
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Premium User
Nbr post: 1
Register: 7/9/03
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Posted: 5/18/07, 8:06 AM
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I deleted all files that had with magelo to do on my system, icon and stored files in /Application Data/Magelo Update/
And cleaned out java cache from java controllpanel, then relaunched magelo from website (took 9 retrys before it installed (gave several error messages mostly about it could not connect when installer started to download) but now it starts without any problems here on my system.
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Registered User
Nbr post: 25
Register: 6/14/05
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Posted: 5/18/07, 11:49 AM
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I haven't had any problems with launching Magelo thus far. I either launch from the Desktop quick links (near the taskbar clock), or from the history list under the Start button.
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Premium User
Nbr post: 43
Register: 4/6/04
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Posted: 5/18/07, 1:29 PM
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I just tried launching from the web site and couldn't connect.
Malbro
NM it's working now
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Registered User
Nbr post: 15
Register: 12/17/05
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Posted: 5/18/07, 4:47 PM
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When I logged in to the website, it sent me to a screen that said security error. It still logged me in and I was able to navigate fine. Just thought it might be related....
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Nashm ~ Officer of <Dissention>, 7th Hammer
Missa ~ Officer of <Dissention>, 7th Hammer
"I say nothing for the good of myself, but I'm still talking , and you're not listening." - VNV Nation - Chrome
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Registered User
Nbr post: 17
Register: 5/21/02
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Posted: 5/19/07, 5:02 AM
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Launching from website not working either atm.
MeloxXx
EDIT: Trying to be more helpful, here are the exceptions:
Exception:
com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://www.magelo.com/mu/magelo-update.jar
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source)
at com.sun.javaws.Launcher.downloadResources(Unknown Source)
at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Wrapped Exception:
java.io.EOFException
at java.util.zip.ZipInputStream.readFully(Unknown Source)
at java.util.zip.ZipInputStream.readEnd(Unknown Source)
at java.util.zip.ZipInputStream.read(Unknown Source)
at com.sun.deploy.net.HttpDownloadHelper.decompressWrite(Unknown Source)
at com.sun.deploy.net.HttpDownloadHelper.download(Unknown Source)
at com.sun.deploy.cache.Cache.downloadResourceToCache(Unknown Source)
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source)
at com.sun.javaws.Launcher.downloadResources(Unknown Source)
at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
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Registered User
Nbr post: 26
Register: 4/21/02
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Posted: 5/19/07, 6:53 AM
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When i click on the desktop icon to load magelo update it loads for a few seconds then says "Sorry could not load application".
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Registered User
Nbr post: 2
Register: 5/12/02
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Posted: 5/19/07, 12:29 PM
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Does not connect anyway I try, through desktop or launching from the website. It now says "Authentication Failed", I'm logged in too.
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Registered User
Nbr post: 7
Register: 5/1/05
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Premium User
Nbr post: 14
Register: 7/8/04
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Posted: 5/20/07, 11:59 AM
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when i launch magelo i get a little box saying connect to magelo with username and password and it says an error occured when contacting the server., id and pass is correct.
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Registered User
Nbr post: 3
Register: 3/16/03
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Posted: 5/20/07, 4:50 PM
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Anyone else having Graphic Issues with their Profile? I'm missing Grid Lines and having lag in opening bags.
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Registered User
Nbr post: 2
Register: 5/12/02
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Posted: 5/21/07, 2:05 PM
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Not sure if it's related but everytime I sign in, the website not the updater, I get a page that only says "Security error", however, it still logs me in. The updater still not working for me either.
Thanks.
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Registered User
Nbr post: 6
Register: 3/23/03
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Posted: 5/22/07, 12:17 AM
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I continue to get the message "Unable to launch application" when running from the website. When trying from the desktop it says "unable to authenticate account" and asks me to keep entering my user name/password.
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Registered User
Nbr post: 10
Register: 10/9/05
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