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Messages in topic: Toon Sync Issue...(HELP)
Dulvarwen
Registered User

Nbr post: 17
Register: 1/14/04
Posted: 9/3/17, 2:52 PM

I have been having this problem for a few days now. Magelo will sync 2 of the 3 toons I have running. I have the error log for you...I have uninstalled/reinstalled several times with no success. Here is the previously mentioned error log. I hope this helps!!

Sep 03, 2017 2:45:18 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[14:45:18] [WARNING] Could not find: magelo-i18n []
[14:45:18] [INFO] Using magelo-i18n[en]
[14:45:18] [INFO] Using magelo-i18n[en_US]
[14:45:18] [INFO] Configuration initialisation
[14:45:18] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[14:45:18] [INFO] Windows 7 6.1 amd64
[14:45:18] [INFO] Java version 1.8.0_144
[14:45:18] [INFO] America/New_York, en_US, windows-1252
[14:45:18] [INFO]
[14:45:18] [INFO] Services initialisation ...
[14:45:30] [INFO] Automatic user authentification...
[14:45:30] [INFO] Game Slots : 4 free of 8
[14:45:31] [INFO] User : Dulvarwen (PREMIUM)
[14:45:31] [INFO] Starting services...
[14:45:31] [INFO] Starting service : Content Synchronizer
[14:45:31] [INFO] Starting service : Deadlock Hunter
[14:45:32] [INFO] Starting service : Game session seeker
[14:45:33] [INFO] New game session detected : eqgame.exe[13028]
[14:45:33] [INFO] New game session detected : eqgame.exe[18752]
[14:45:33] [INFO] New game session detected : eqgame.exe[75268]
[14:45:35] [INFO] Creating Everquest game monitor
[14:45:35] [INFO] Starting game monitor : EverQuest 1.6.1
[14:45:35] [INFO] Creating Everquest game monitor
[14:45:35] [INFO] Creating Everquest game monitor
[14:45:35] [INFO] Starting game monitor : EverQuest 1.6.1
[14:45:35] [INFO] Starting game monitor : EverQuest 1.6.1
[14:45:36] [INFO] [Char] Step -2
[14:45:36] [INFO] [Char] Step -2
[14:45:36] [INFO] [Char] Step -2
[14:45:37] [INFO] [Char] Step -1
[14:45:37] [INFO] [Char] Step 0
[14:45:37] [INFO] [Char] Step 1
[14:45:37] [WARNING] Could not get guild rank info for: Celandor@povar
Jelan
Admin

Nbr post: 11496
Register: 5/4/01
Posted: 9/4/17, 11:06 AM

So it seems Magelo Sync has an issue reading your guild rank info for Celandor. I will check the code to see if I spot something obvious and I will keep you posted.
Wenc
Registered User

Nbr post: 15
Register: 3/1/02
Posted: 9/4/17, 3:50 PM

Yes, here is more of the issue:
[12:45:55] [WARNING] Could not get guild rank info for: Wenceslas@rathe
Sep 04, 2017 12:45:55 PM magelo.gc a
WARNING: An exception due to the connection occurred, a lockdown will be initiated.
magelo.mp: Internal Server Error
at magelo.gd.b(gd.java:18)
at magelo.gc.a(gc.java:23)
at magelo.gi.run(gi.java:9)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 500 for URL: https://sentry.magelo.com/api/2/store/
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at magelo.gd.b(gd.java:15)
... 5 more

Sep 04, 2017 12:45:55 PM magelo.gc c
WARNING: Lockdown started for 10ms.
Sep 04, 2017 12:45:55 PM magelo.gc c
WARNING: Lockdown ended.
Sep 04, 2017 12:45:55 PM magelo.gi run
SEVERE: An exception occurred while sending the event to Sentry.
magelo.mp: Internal Server Error
at magelo.gd.b(gd.java:18)
at magelo.gc.a(gc.java:23)
at magelo.gi.run(gi.java:9)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 500 for URL: https://sentry.magelo.com/api/2/store/
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at magelo.gd.b(gd.java:15)
... 5 more

[12:45:55] [WARNING] Could not get guild rank info for: Wenceslas@rathe
Jelan
Admin

Nbr post: 11496
Register: 5/4/01
Posted: 9/5/17, 11:12 PM

Ya this error is not an issue and does not affect Magelo Sync at all, you can safely ignore it.
Jelan
Admin

Nbr post: 11496
Register: 5/4/01
Posted: 9/5/17, 11:13 PM

Dulvarwen, please post your updated log in this topic : https://eq.magelo.com/forum/messages.jspa?topic=31636

I will lock this one to consolidate the discussion since it's the same issue.