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Messages in topic: Magelo Sync

Rineryen

Registered User

Nbr post: 4
Register: 4/16/02

Posted: 12/29/17, 6:20 PM

Magelo Sync is not updating items properly. It has been leaving out items which I have on and has twice added items I don't have?

Jelan

Admin

Nbr post: 11387
Register: 5/4/01

Posted: 1/2/18, 4:33 AM

Hi Rineryen, I have patched Magelo Sync to include a fix that would normally help with Magelo Sync missing some gear. I am surprised however that you ended up with some gear you did not even have... That's a first and should really not be happening. Please try to sync again and if the issue comes back, open a topic in the bug forum. Thanks and happy new year !

Leigo

Registered User

Nbr post: 2
Register: 7/12/12

Posted: 1/9/18, 6:24 PM

Any update on how long before sync is updated for the patch last week?

Jelan

Admin

Nbr post: 11387
Register: 5/4/01

Posted: 1/10/18, 1:39 AM

Hi Leigo, Magelo Sync has just been patched and we have granted 4 extra days to all our premium users. Happy new year and happy sync

Arwyn Arrowrain

Premium User

Nbr post: 13
Register: 3/25/02

Posted: 1/11/18, 12:27 AM

I'm still seeing half my items not syncing.

Jelan

Admin

Nbr post: 11387
Register: 5/4/01

Posted: 1/11/18, 1:00 AM

Hi Arwyn, Please post your Magelo Sync log into this topic: https://eq.magelo.com/forum/messages.jspa?topic=31856 Thanks in advance !

Jelan

Admin

Nbr post: 11387
Register: 5/4/01

Posted: 1/12/18, 4:32 AM

FYI, the issue is now fixed.