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Messages in topic: Magelo Sync
Rineryen
Registered User

Nbr post: 4
Register: 4/16/02
Posted: 12/29/17 6:20 PM

Magelo Sync is not updating items properly. It has been leaving out items which I have on and has twice added items I don't have?
Jelan
Admin

Nbr post: 10817
Register: 5/4/01
Posted: 1/2/18 4:33 AM

Hi Rineryen,

I have patched Magelo Sync to include a fix that would normally help with Magelo Sync missing some gear. I am surprised however that you ended up with some gear you did not even have... That's a first and should really not be happening.

Please try to sync again and if the issue comes back, open a topic in the bug forum.

Thanks and happy new year !
Leigo
Premium User

Nbr post: 2
Register: 7/12/12
Posted: 1/9/18 6:24 PM

Any update on how long before sync is updated for the patch last week?
Jelan
Admin

Nbr post: 10817
Register: 5/4/01
Posted: 1/10/18 1:39 AM

Hi Leigo,

Magelo Sync has just been patched and we have granted 4 extra days to all our premium users. Happy new year and happy sync
Arwyn Arrowrain
Premium User

Nbr post: 12
Register: 3/25/02
Posted: 1/11/18 12:27 AM

I'm still seeing half my items not syncing.

Jelan
Admin

Nbr post: 10817
Register: 5/4/01
Posted: 1/11/18 1:00 AM

Hi Arwyn,

Please post your Magelo Sync log into this topic: https://eq.magelo.com/forum/messages.jspa?topic=31856

Thanks in advance !
Jelan
Admin

Nbr post: 10817
Register: 5/4/01
Posted: 1/12/18 4:32 AM

FYI, the issue is now fixed.